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Customer relationship management (CRM) is a solution for managing all your company’s relationships and interactions with existing and potential customers. The goal is simple - improve business relationships. CRM helps companies stay connected to customers, streamline processes, and improve profitability.
CRM helps you run a better sales process - with 360º lead histories and scoring, one-click engagement, on-record collaboration, everything-automation, and sales analytics. CRM will give every employee enough information to provide efficient and adequate service to the customers, even on his first day at work.
Improves servicing of existing customers
Increases the efficiency of the team
Keeps track on potential customers and deals
Complete history of each contact in one place
Organizes and controls the activities in the marketing department
Reduces request processing time
Helps in making decisions by producing analyzes and statistics